Cancellation Policy
We kindly ask for a minimum of 72 hours' notice for any cancellations.
Cancellations made within 24 hours of the scheduled appointment will incur a 100% cancellation fee.
Cancellations after the initial 72-hour window will result in a 50% fee based on the appointment cost.
We appreciate your understanding and cooperation.
Late Arrival Policy:
Clients are kindly reminded that punctuality is essential to ensure the smooth running of our services.
Clients arriving more than 15 minutes late will incur £25.
We appreciate your understanding and cooperation in maintaining a timely and efficient salon experience for all our clients.